Warm Rapids Inn & Kayak Centre

Reservation & House Policies

• Reservations can be made by e-mail or by calling us at 250-709-5543. Do not hesitate to call if you have questions
• Reservations require a major credit card to hold and guarantee a room. You may also pay a deposit by cheque in the amount of one night’s stay including tax in lieu of a credit card (cheque must be received in advance of arrival)
• We accept Visa, MasterCard, American Express, Diners Club, travelers’ cheques and cash
• We recommend making summer and holiday reservations well in advance
• Early departures will be charged for the full time period reserved
• The swimming pool and hot tub are unsupervised. Our Pool Rules and Hot Tub Rules are posted. Use at your own risk
• The Warm Rapids Inn is a non-smoking facility
• Well trained pets are welcome by prior arrangement but cannot be in guest rooms in the inn (so that our rooms can remain allergen free)
• Our check-in time is between 4:00 and 6:00 PM; check-out time is 11:00 AM
• If you have to cancel within seven days of your reservation and we do not rent the room to someone else, a charge will apply for one night’s stay including tax. If you have to cancel, notify us promptly to reduce the chance that you will be charged. There is no penalty for cancellations prior to seven days from your reservation date

Kayaking Lesson & Tour Policies*

Space is limited, and registrations will be accepted on a first-come, first-served basis. Payment in full is required at the time of booking for all river, surf and one day ocean kayaking trips. Credit will be given toward a future trip for cancellations where notice is received no less than 7 days in advance of the one day course or tour. For multi-day kayak trips, a 50% deposit is required at the time of booking and the remainder is due 30 days prior to the trip. Should you need to cancel your multi-day trip, we will offer a refund less 15% of the trip cost if we receive notice 31 days or more in advance of the trip. Cancellations received 30 days or less in advance will be offered a credit toward another trip in the future. Trip cancellation insurance is highly recommended and can be purchased from any travel agent.

*Note: It is essential that all whitewater and surf course participants providing their own equipment bring the following: kayak with proper flotation bags, paddle, sprayskirt, pfd (lifejacket), wetsuit, paddling jacket, helmet, and booties.

Helping people experience the natural beauty of the Cowichan Valley